Policies
Terms and Conditions
1. Guests are granted a limited permission to occupy accommodation at the Retreat for holiday purposes and acknowledge that this limited
permission to occupy is not a residential tenancy agreement under the residential tenancy legislation.
2. By making a booking for accommodation at the Retreat, Guests warrant that they have read these Terms and Conditions and the
accompanying Rules and agree to be bound by them and all other Terms and Conditions and Rules notified to them from time to time.
3. The Retreat, its employees, and agents shall not be liable for, and the Guests release each of them from, any claim arising from:
- (a) Any damage to, or loss of, property or injury or death of persons occasioned directly or indirectly by an act or omission of any other person howsoever caused; or
- (b) Any loss or damage due to delay, cancellation or disruption howsoever caused, including but not limited to loss or damage caused by laws, regulations, acts or failures to act, demands, orders, interpositions of any government or agent thereof, acts of God, strikes, fire, flood, inclement weather, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause in the nature of a force majeure.
4. Subject to clause 2 above, if there is a force majeure event which affects the Guests booked accommodation at the Retreat, then the Retreat will notify the Guests of its projected consequence and an estimate of the length of time over which it will prevail and may at its option offer the Guests either:
4302 Nelson Bay Rd
Anna Bay NSW 2316
Phone: (02) 4982 1244
- (a) Alternative accommodation which is as good as or superior to that which has been booked; or
- (b) A refund or credit with the Retreat which may be used within a 12 month period from the date of issue.
Cancellation
Things you need to know before you book
Terms
Things you need to know when you stay
Pet Policies
We are pet friendly
